It is essential that MyGica provide our clients with levels of service and support which meet the high quality of products we provide. MyGica has a team of highly qualified engineers who have a wealth of experience.
Maintenance and service features offered include:
- clients notification when preventative maintenance visits are due;
- Reports highlighting equipment condition, potential problems and recommendations,
- 24/7 call out facility;
- exceptional response times to emergency call outs; and
- Remote monitoring facilities
All MyGica Multimedia products are guaranteed to come with a standard one year limited warranty. The warranty is extended only to the original buyer and is not transferable. Some MyGica Multimedia products have an optional extended limited warranty with registration. It is recommended that you keep your receipt so MyGica Multimedia can verify the purchase date of the product and confirm your warranty.